16 results for W Earl Sasser
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$9.52off
What Great Service Leaders Know...
Hardback
Published 01 Sep 2015Save $9.52
RRP $41.09- $31.57
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Cases in Operations Management
Paperback
Published 31 Jan 1982 -
Management of Service Operations
Paperback
Published 01 Jan 1978 -
The Value Profit Chain
Hardback
Published 16 Jun 2003 -
The Ownership Quotient
Hardback
Published 11 Nov 2008 -
The U.S. Lodging Industry
Book
Published 01 Jan 1981 -
The Chain-Restaurant Industry
Book
Published 22 Oct 2007 -
The Service Management Course
Book
Published 31 Mar 1991 -
Service Breakthroughs
Book
Published 17 Sep 1990 -
Management of Service Operations
Book
Published 01 Jan 1978 -
What Great Service Leaders Know...
Audio CD
Published 14 Sep 2015 -
What Great Service Leaders Know...
Audio CD
Published 14 Sep 2015 -
Cambios Creativos En Servicios
Paperback
Published 01 Sep 1999